3 Tools That Every SaaS Company Must Use

SaaS is altering the business world, one tool at a time. Most businesses use SaaS solutions as these tools are cost-effective, scalable, and flexible for streamlining processes, increasing productivity, and gaining a competitive edge.

By subscribing to a SaaS plan, businesses can offload the tasks of purchasing software, maintaining hardware, and hiring an IT expert. This strategic move allows them to focus on their goals, serve customers, and ensure growth with the support of SaaS products or services.

Nowadays, SaaS tools are so in demand that companies are white-labeling them to resell them to their customers. However, with so many available options, choosing the right SaaS product tool can be overwhelming. Therefore, we’ve curated a list of SaaS tools crucial for businesses seeking to stay ahead of the competition and reach their full potential.

What are SaaS tools?

SaaS tools are typically web-based applications that you access and use directly through your web browser, without needing to install any software on your computer, which may improve a business’s success and efficiency. These tools can help you with various tasks like managing projects, automating marketing, maintaining customer relationships, and tracking finances.

Examples of SaaS tools:

• Project management tools that assist in organizing tasks and deadlines.
• Customer relationship management (CRM) tools help track and improve customer service.
• Marketing automation tools that send emails and messages to customers for you.
• Accounting software that helps assist in tracking finances, including income and expenses.

There are plenty of other SaaS tools available that offer unique functions and bring various benefits to businesses. By taking advantage of these tools, companies can save time and money while boosting their productivity. They are essential for any business with long-term goals and striving for success.

What are the benefits of using SaaS?

With over 80% of businesses already using one to two SaaS applications, there’s no denying that these tools are changing how businesses work. Let’s look at the few ways in which SaaS could help companies grow. 

Flexible and scalable

One major feature of SaaS is the flexibility it offers users as long as there’s an internet connection, as opposed to licensed software that’s usually linked to a specific device or location. This flexibility also allows for easy changes to the services.

For example, you can easily add new users and integrate with other systems. If you need to scale up as your business grows, such as adding more storage space, you don’t need to purchase additional servers or software, as everything sits in the cloud, letting you make necessary changes only when needed.

Quick and easy

Developing and launching cloud-based business applications is usually a swift process that helps maintain your competitive edge. This is due to applications being installed and configured in the cloud, and all you need to do is ensure your business has access. SaaS applications are specifically useful for sales teams as long as you have an internet connection on the go. 

Cost-effective 

Why are SaaS tools popular with small companies and start-ups? One reason is the relatively low cost of entry. There are no large upfront fees, and paying for a monthly or annual subscription is possible, treating the cost as an operating expenditure instead of a one-off expense. 

The fact that no hardware is needed or staff is required to maintain and manage it also offers further savings. Any maintenance costs related to the application are split between every customer instead of a large bill in your lap as if you’re the software’s only user. This means that moving to the cloud can result in a 15% reduction in IT spending and over 16% reduction in IT maintenance costs.

Saves time

Software as a service applications can save companies time in multiple ways, including:

• They can be deployed in multiple regions at once.
• There isn’t any hardware or IT infrastructure necessary for setting up in-house.
• They are easy to access from anywhere as long as you have an internet connection.
• They are easy to use, so your team will have a smaller learning curve.

In addition, since maintenance is not required, your staff will have time to focus on other, more important areas of your business. Just like the old saying goes, “Time is money,” in this case, you’ll be saving a sizable amount!

3 SaaS tools you must consider

Startups require the right tools to succeed. As we’ve previously mentioned, SaaS tools are essential as they help businesses with tasks such as project management, communication, and marketing. Here are the 3 SaaS tools you should consider for your business.

1. Keeping 

Instead of managing customer inquiries through multiple platforms, Keeping helps companies manage them directly from your Gmail account. Its highlight features include:

• Collaborate in Gmail: Manage your shared inbox from within your Gmail account without needing extra tabs or apps.
• Simple and streamlined: There’s no complex software to configure, and you’ll be up and running and ready to support customers in minutes.
• Automate everything: Keeping lets you automatically assign tickets, set priority and tags, or change the status of the content of your email. 

2. Suggestion Ox

Suggestion Ox is an anonymous feedback platform that elevates employee retention for building a thriving workplace. Here’s why it’s an essential tool for your business:

• Positive feedback loops: Your employees will give you real, candid information when they know they can speak anonymously.
• You can respond privately: Nobody can access the responses except for you and any managers you’ve invited.
• Plenty of sharing options: Share suggestions easily with leaders, organize them for every employee, and respond publicly or privately.

3. RecView

RecView is a platform that helps recruiters record client and candidate interviews. Below are its useful features:

• Live Video Interviews: Unlimited live room links for recording interviews, all transcribed using AI. Say goodbye to note-taking!
• Chrome extension: RecView’s Chrome extension lets you record and send videos to potential clients and candidates.
• Booking pages: Let them book the time directly to your calendar. No more emailing back and forth!

Conclusion 

Deciding on the right SaaS tools is crucial for companies. These tools will help you stay organized, boost productivity, and improve communication. They assist with all your marketing, financing, and project managing tasks. The right tools can help you grow your business and achieve your goals in the long run.